Salesforce is a vendor of cloud-based software and applications for sales, customer service, marketing automation, ecommerce, analytics, and application development. Based in San Francisco, Calif., its services include Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Salesforce Platform. Its subsidiaries include Tableau Software, Slack Technologies, and MuleSoft, among others.
The company is undergoing a pivot to agentic AI, increasingly focused on blending generative AI with a range of other capabilities to offer customers the ability to develop autonomous decision-making agents for their service and sales workflows. Salesforce has a market cap of $311 billion, making it the world’s 28th most valuable company by market cap.
Here is the latest Salesforce news and analysis:
