For example, in customer service, AI agents can instantly surface relevant knowledge articles, suggest next-best actions or triage inquiries allowing

By Tim Ryan ( August 19, 2025, 12:28 PM EDT) — The Fifth Circuit on Tuesday upheld injunctions barring the

A median of 70% of adults across 25 countries say global economic conditions pose a major threat to their country,

At the same time, the shift from bespoke applications (purpose-built to meet a company’s own business processes and requirements) to

By Sydney Price and Jeff Montgomery ( August 18, 2025, 8:01 PM EDT) — Last week at the Delaware Court

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In an era when employees work from wherever they happen to be, providing an excellent digital employee experience (DEX) is

By Matthew Perlman ( August 18, 2025, 3:27 PM EDT) — An Ohio state court has ruled that Google’s search

Storehouse In A Box secured a permanent injunction against its former general counsel and chief operating officer, barring him from

The cybersecurity sector entered the year facing three converging factors, creating a “perfect storm” that challenges our national cybersecurity. The