Canadian organizations are under pressure to do more with less. Labor shortages, rising customer expectations, and accelerating digital demands are

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For the last 12 years, I’ve been asking audiences a simple question: “How do you want to feel when you

By Allison Grande ( August 5, 2025, 10:36 PM EDT) — A California federal judge has trimmed a proposed class

By Christopher Cole ( August 6, 2025, 6:22 PM EDT) — Broadcasters are concerned about a federal plan to turn

Internet router maker Juniper Networks has agreed to settle a lawsuit in California federal court that had accused it of

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By Nadia Dreid ( August 5, 2025, 9:35 PM EDT) — States can’t make companies promise to provide low-cost options

As digital technologies have become ever more embedded within mission-critical services and customer-facing channels, observability has been elevated into a

By Hope Patti ( August 6, 2025, 5:26 PM EDT) — Allianz Life Insurance has been hit with a slew