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What makes a customer experience truly effective? What drives a smarter business decision or a more impactful AI initiative?...

Customer obsession is more than a buzzword — it’s a perpetual motion that drives business success. At this year’s...

What Google and Microsoft have in mind is something completely different, not just superficially but fundamentally, writes CS editor-in-chief...

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Congress should pass the RESTORE Patent Rights Act to enforce patent holders’ exclusive rights and encourage American innovation, and...

By Adam Lidgett ( May 30, 2025, 10:46 PM EDT) — The U.S. International Trade Commission has agreed to...

To better understand the coming out experiences of gay, lesbian, bisexual and transgender adults, we asked them: How old...

Over the last week, several of my colleagues have forwarded me recently published articles about the “end of nice...

By Jack Rodgers ( June 3, 2025, 1:59 PM EDT) — Willkie Farr & Gallagher LLP has hired an asset...